Managed Support Services

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Managed Support Services

Our Centralised IT support helps monitor,troubleshoot, support, and evolve corporate infrastructures. Equipped with emerging automated tools and best ITSM Team in Application, Database, Devops & Cloud operations. Apdeops ensures the support and management of your diverse IT services through governed SLA & RACI matrix.

Tech Implementation (Install – Upgrade – Migrate)

Seamless deployment, upgrades, and migrations of IT infrastructure, minimizing risks and downtime.

Key Features:

Database Management (Architect – Build – Administrate)

Comprehensive database solutions to optimize performance, security, and scalability.

Key Features:

Unified Infra Management (Optimize – Orchestrate – Empower)

Centralized IT infrastructure management for enhanced efficiency and resilience.

DevOps Engineering (Automate – Integrate – Deliver)

Continuous integration and deployment solutions to accelerate software delivery.

24/7 - MSOC (Managed Security Operations Center)
Monitor – Manage – Modernize

A unified 24/7 operations framework that combines the power of NOC (Network Operations Center) and SOC (Security Operations Center) to deliver end-to-end visibility, reliability, and protection for your IT infrastructure.

Key Features:

Integrated Visibility: Unified dashboards combining network and security health insights.
Proactive Response: Early detection of performance issues and security anomalies.
Threat Defense: Multi-layered protection leveraging AI-driven analytics and threat intelligence.
Compliance Assurance: Continuous adherence to industry and regulatory standards
Scalable Design: Modular architecture that grows with your business needs.

Business Benefits

Single Pane of Control: Simplified operations through unified network and security management
Improved Resilience: Reduced downtime and faster recovery from incidents.
Enhanced Security Posture: Continuous protection from cyber threats.
Predictive Insights: Data-driven analysis for future planning and optimization
Peace of Mind: Dedicated 24/7 team ensuring your business runs securely and efficiently.

How Apdeops Helps

At Apdeops, we understand that maintaining uninterrupted IT operations and safeguarding digital assets are equally critical. Our MSOC model seamlessly integrates the functions of both NOC and SOC, offering a comprehensive approach that not only monitors and manages infrastructure performance but also fortifies your security posture against evolving threats.

This unified model ensures that your network uptime, performance, and security are continuously managed under a single, proactive framework — available 24/7, 365 days a year.

Seamless Implementation – Smooth deployment, upgrades, and migrations with minimal downtime.
Optimized Performance – Continuous monitoring and fine-tuning to enhance system efficiency.
Scalability & Security – Future-ready infrastructure with robust security measures.
24/7 Support & Monitoring – Proactive issue resolution and real-time threat detection.
Cost-Effective Solutions – Maximizing ROI with tailored service packages.

This comprehensive support model allows businesses to focus on their core operations while we handle their IT infrastructure with reliability and efficiency.

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Managed Support Services